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Our Services >> |
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Financial Donations |
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>>Secure on line Financial Donations
and Methods of Giving
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Businesses can help by donating goods and materials that are perhaps no longer needed, but which
can benefit the Trust; providing places on appropriate training courses for the Trust staff; and of
course sponsoring activities that both raise money and build your team. Helping the Trust can generate
valuable press coverage.
>>Legacies |
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Highwater House (formerly known as St. Martins House) |
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Highwater House is a registered care home managed by the Trust. The Home endeavours to embrace the
spirit and intent of the Trust’s Mission Statement.
The aim of Highwater House is to offer care and support to those men of women between the ages of 18 and
65 who are incapable of looking after themselves at the time they are referred.
Reasons may include disability, infirmity, mental disorder, an alcohol problem or a drug problem or any
combination of these. The Home’s maximum capacity is 22 people. The Home’s services do not extend to
providing nursing care or rehabilitation from alcohol or drugs.
The objectives of the Home are to promote choice, independence, privacy and quality of care to this wide
ranging and vulnerable client group by consultation and agreement. The Home will provide a secure, safe
environment to help individuals to stabilise and to enable an assessment of their needs to be completed.
Residents may have multiple and complex needs; therefore care will be on a “needs assessed” planned basis.
In some instances to facilitate this assessment of care needs the Home will seek to meet or arrange for
appropriate outside professionals.
Flexible and realistic care plans will be developed to accommodate each individual’s needs and wishes.
The Home will promote inclusion by assisting residents to maintain social and family contacts and by
developing a range of leisure and recreational activities to stimulate participation. Residents are
encouraged to participate in joint meetings with staff to determine the operational procedures in the care
home.
One of the main objectives of the Home is to provide individuals with the opportunities of gaining or
re-gaining a greater level of independence. For some that may lead to
Highwater House being a temporary
base and acting as a stepping stone in their development to full independent living. For others full
independence will not be totally achievable and Highwater House will become their home for a greater
length of time. For this later group the objective will be to respect their life style and wishes whilst
maintaining them in a stable and caring environment. The Home will actively encourage equal opportunities
for its residents in line with the Trust’s policy.
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Facilities and Services : |
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Accommodation Provided:
- 22 fully furnished, lockable bedrooms with bed linen and washbasin facility
- access to full laundry services
- telephone facilities including residents public phone
- sitting rooms, snooker room, dining area and access to private residents garden
- breakfast, midday and evening meal provided with hot and cold beverages available at all time.
Nutritious and wholesome diet is provided to meet individuals needs and choice
- Arrangement for the safe deposit of money and valuables available on request
- Full cleaning service and clinical waste collection provided
- Sufficient shared toilet and bathrooms throughout the building, including disabled facilities
- Passenger lift
Link Work
Each resident will have a named worker who will support them with their Care Plan and with their
day-to-day needs. The link worker will ensure regular review of the care plan takes place, with
all relevant involvement from the resident.
Staff supported community activities…
…include training opportunities and social visits. We have a vehicle to facilitate these
activities.
Recreational and Educational facilities and opportunities
These are organised within the Home.
Other Trust services available to the residents include…
- Substance misuse support and advice services
- Resettlement and move-on accommodation support services
- Prevention and Tenant Sustainment services
Staffing
The Registered Manager and staff have the appropriate mix of skills and qualifications in
management, health and social care. Staff are employed in sufficient numbers to meet the aims
and objectives of the Home. All staff are provided with induction training, and are encouraged
to undertake further training for their personal and professional development. Under the Trust’s
recruitment and Equal Opportunities policies, all staff are subject to
police checks and their
references carefully scrutinised to protect resident’s safety and welfare. The staff team
consists of seven senior workers, three project workers, three Nightworkers, one Activities
Co-ordinator and eight catering and domestic staff.
Admissions....
...are made by other St. Martins Housing Trust projects or from external agencies.
Self-referrals cannot be accepted. Admission is based on an assessment of the individual’s
needs. Due consideration will be given to the existing service users in order to protect their
privacy and their safety. Emergency admission can be made. An assessment will be done within a
maximum of three working days. An emergency admission does not imply the right to stay in the
Home and the referred individual may be relocated if the Home cannot meet their needs. A one
night introductory visit is offered to all people who have been referred.
Fire Procedure
Alarms and emergency fire drills are regularly carried out by management and staff. In the event
of a fire or need to evacuate part or whole of the building, residents will leave the building
by the designated fire escapes and assemble at the care park.
Complaints
The Home has a complaints procedure that is explained to each individual on admission and a
written copy provided. Any complaint make by or on behalf of a service user will be dealt with
under the procedure.
To ensure quality of service this Statement of Purpose will be reviewed on a regular basis in
consultation with the National Care Standards Commission.
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How you can help ? |
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There are many ways you can help us. Individual donations are always
welcome and legacy donations can be arranged too so that they support a specific project, providing a
lasting memorial. In addition for information on
volunteering please follow this link.
>>more..
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St Martins House Capital Appeal |
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The Trust is pleased to announce that the Appeal for funds
to re-develop St. Martins House closed in April 2008.
Launched in 2004 the Appeal had the sole aims of preventing
the closure of the Trust’s “anchor” project in central
Norwich for single homeless people. Using the existing core
of the building a new 22-bed Care Home for the dual
diagnosis group (homeless individuals with alcohol and
mental health issues) was built. Highwater House was
officially opened in April 2008 and provides a light, bright
and warm environment for both the staff and the residents.
>>more..
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